Monday, 19 April 2010

MyZone chaos.

Things will run slowly this morning as public transport travellers try to adjust to the new MyZone ticketing system.

Part of the problem will be a lack of traditional ticket selling venues which no longer offer tickets for sale.

The state government simply cut the commission on such ticket sales in half - taking it from 5% to 2.5% - causing many newsagents which previously sold tickets to discontinue the service.

Selling transport tickets imposes certain costs on the seller - and delivers some advantages.

Customers who buy a transport ticket may also buy other items, but there are also direct costs that apply - and one of these is insurance. Insurance premiums are based on the risk, and MyZone ticket stocks - like " Scratchie " gambling tickets - are a negotiable item.

It is unreasonable to expect resellers to stock, sell and reimburse the government for what is a government service without a reasonable handling charge.

If this mornings rush turns to chaos because of ticketing problems, one of the causes will certainly be lack of business expertise on the part of the transport minister !

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